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How long do I have access
to Wysa for?
Is Wysa safe?
Wysa's words have been written under the
guidance of a qualified therapist. Clinical
validation, safety, and research are key to
our approach.
If you need emergency help, hit the SOS
button to find the right helplines at your
fingertips, and do a grounding exercise to
put yourself back in control.
Is Wysa private?
Wysa is not a social media platform and
users cannot message each other. No one
will see what you share with Wysa, and it’s
completely anonymous. No email or sign-
up is required within the app.
Once you have downloaded the app, all
you need to do is open it and enter a
nickname to get started!
Secure Anonymous Private
Who will have access to
my conversations?
Your day to day conversations with Wysa
are completely confidential and no one will
have access to them
You will have access for 12 months from
when you downoad it.
How is my data used?
The Wysa team may occasionally use
some messages, which are completely
anonymous, to train Wysa's chatbot to
help improve its ability to have helpful
conversations. No one outside of Wysa
will ever have access to chat messages.
Wysa will use the anonymous data
gathered, such as how many times each
of the programmes within Wysa are used
and how many times the SOS button is
triggered, to produce a report to show how
useful Wysa has been support Emotional
Wellbeing. This will not include any
information about who is using it.
What should I do if I am
having a crisis?
If you are in need of urgent support, Wysa
has an ‘SOS’ button at the top of the
screen. This will give you a list of
emergency numbers you can call or text.
The support advice you get from the
helplines is confidential and not shared
with Wysa. Wysa cannot provide an
emergency response or in any other way
alert 999 to your needs.













































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